Like any new dad, Rubin Swift had a lot on his plate, some would say even more than other men who become a father. Rubin fought a long custody battle while the mother of his child was pregnant with her. Rubin is from Cleveland, while the mother lives in Phoenix. However, Rubin won custody of his daughter and when she was four days old, he planned on flying to Arizona to get her and bring her back to Ohio.
Rubin spoke with Frontier Airlines about what he needed to do to get the baby on the plane and what paperwork he needed like a birth certificate and a note from Banner University Medical Center stating she was cleared to fly.
Rubin has all of his ducks lined up and couldn’t wait to take his brand new daughter, named Ru-Andria home. Sadly, it wouldn’t be that easy.
After picking Ru-Andria up from Banner University Medical Center along with supplies to get her home and the required paperwork, Rubin and the baby were denied access to board the plane when they arrived at the airport.
Frontier told Rubin that they have a policy where all children must be at least seven days old to fly.
“I asked for my money. They said it would take seven days to get your money back,” Rubin said.
Without any money or anywhere to go, Rubin contacted one of the volunteer nurses he met at the hospital named Joy Ringhofer. Rubin thought if he called her she would know how to help.
“I was rocking her when her father came in and we sort of made a connection right away,” Ringhofer said.
Rubin called her thinking she would know someone to contact or have some advice, Rubin was blown away by her actual response.
“I didn’t expect her to say, ‘I’m coming to get you and take you home.’ So, I’m thinking, ‘She is going to drive me back to Cleveland’ but she actually brought me to her house and feeding me and making sure my baby is alright,” Rubin said.
Ringhofer said she knew she had to help.
“I had such a strong feeling that I needed to do this for him,” said Ringhofer. “I know he was a kind and safe man to have in my home and he has been a perfect gentleman.”
Rubin now says that Ringhofer is Ru-Andria’s grandmother.
“He promised to come back and visit me, and let me see her again,” said Ringhofer. “I’m looking forward to that.”
Frontier Airlines told Arizona Family that they waived any fees associated with the flight change and that the father-daughter duo were booked on a flight back to Cleveland on March 20.
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